Terms of Use

Last updated: November 11, 2026

These Terms are a public offer to use the Elf Nights mobile app and the website elfnights.com (together, the "Service"). The offer is made by the company that publishes the app in the store where you got it ("we", "us"): STORIES AR LLC, 30 N Gould St, Sheridan, WY 82801, USA — for the Apple App Store and the website; A24Z LTD, 128 City Road, London EC1V 2NX, United Kingdom (company number 15153605) — for Google Play. By installing the app, making a video or buying videos, you accept these Terms. If you do not agree, please do not use the Service.

1. Who can use Elf Nights

The Service is for adults. You must be at least 18 years old (or the age of majority where you live). Elf Nights is a tool for parents and guardians; children may watch the videos, including on a linked kids' device, only under an adult's supervision.

2. What the Service does

You take a photo of your own elf toy. We use artificial intelligence to turn that photo into a short video in which the toy appears to move and get up to mischief, styled as night-camera footage. The app also offers ready-made ideas, printable elf notes, reminders and a view-only mode for a kids' device.

Please keep in mind:

• The videos are AI-generated entertainment. They are not real recordings. Nothing in your home was moved, used or filmed.
• Results vary. AI can get details wrong: the elf, the room or objects may look different from the photo, and a video may not match the idea exactly. Each video comes with free redos so you can try again.
• A video usually takes a few minutes. At busy times it can take longer.

3. Your photos

You keep all rights to the photos you send. You give us permission to store and process them, and to pass them to our AI providers, only to make and deliver your videos and to keep the Service working. We do not publish your photos or videos, and we do not use them to train AI models. How long we keep them is described in the Privacy Policy.

You confirm that:

• you have the right to use the photos you send;
• the photo is of a toy. Please do not send photos of children or other people;
• you will not send anything illegal, sexual, violent or hateful, or anything that infringes someone else's rights.

We may refuse to process a photo or a request that breaks these rules.

4. Videos, prices and payment

• Free video. Each device gets one free video. It cannot be claimed again by reinstalling the app.
• Video packs. More videos are sold in packs as in-app purchases. The pack sizes and prices are shown in the app before you pay; prices may differ by country and include taxes where required.
• One-time purchases. There is no subscription and nothing renews automatically.
• Payment is processed by Apple (App Store) or Google (Google Play) under their terms. We do not receive your card details.
• One video uses one video from your balance. Free redos of the same video do not use more.
• No expiry. Videos you bought do not expire; you can use them next season.
• If a video fails, the video is returned to your balance automatically.
• Your balance belongs to your app, not to an account. After reinstalling the app or changing your phone, use "Restore purchases". If the balance does not come back, write to us with your Support ID or the store receipt and we will put it right.

Videos in your balance have no cash value and cannot be transferred or resold.

5. Refunds

Purchases are made through the app stores, so refunds are handled by them:

• App Store: reportaproblem.apple.com
• Google Play: support.google.com/googleplay/answer/2479637

If something went wrong on our side — a video did not arrive, or the result is unusable even after the redos — write to info@santaai.site with your Support ID. We will return the video to your balance or help you with the store refund.

Right of withdrawal (EU/UK). A video is digital content that we start making the moment you ask for it. By starting a video you ask us to begin immediately and acknowledge that you lose the right of withdrawal for that video once it is being made. Unused videos in a pack can be refunded through the store within the period the store or your local law allows.

Nothing in these Terms limits the rights you have under the consumer laws of your country.

6. What you may do with the videos

The videos are made for you. You may keep them, show them to your family and share them, including on social media, for personal, non-commercial purposes. You may not resell them or present them as real footage in order to mislead or harm someone.

7. Fair use of the Service

Please do not:

• try to get free videos by going around the one-per-device rule;
• access the Service with scripts or bots, or overload it;
• copy, modify or reverse engineer the app, except where the law allows it;
• use the Service for anything illegal.

We may limit or stop access for a device that breaks these rules.

8. Play it safe

The ideas in the app are scenes for a toy, and the mischief in the videos is made by AI. If you set a scene up at home, do it safely: keep toys away from heat, water, appliances and anything a child should not copy or reach.

9. Our content and trademarks

The app, its design, texts, ideas, example videos, music and software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the app on your devices under these Terms.

Elf Nights is an independent product. It works with any elf toy or plush. It is not affiliated with, endorsed by or sponsored by the makers of any elf toy or book. The Elf on the Shelf® is a registered trademark of CCA and B, LLC. All other trademarks belong to their owners.

10. Availability and changes

Elf Nights is a seasonal product and we keep improving it. Ideas, features and prices may change. We try to keep the Service running at all times but cannot promise that it will never be interrupted. If we ever decide to close the Service, we will announce it in the app in advance so that you can use the videos you have left.

11. Disclaimer

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and that the AI-generated videos will be accurate, error-free or meet your expectations.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost data or profits. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim, or USD 50, whichever is greater. This does not limit liability that cannot be limited by law.

13. Additional terms for the App Store

If you downloaded the app from the Apple App Store: these Terms are between you and us, not Apple. Apple is not responsible for the app or its content and has no obligation to provide maintenance or support for it. If the app fails to conform to a warranty that applies, you may notify Apple, and Apple will refund the purchase price of the app (if any); to the extent the law allows, Apple has no other warranty obligation. Apple is not responsible for addressing claims about the app, including product liability, legal compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country under a US Government embargo and are not on any US Government list of prohibited or restricted parties.

14. Governing law

If your agreement is with STORIES AR LLC, these Terms are governed by the laws of the State of Wyoming, USA. If it is with A24Z LTD, they are governed by the laws of England and Wales. In both cases conflict-of-law rules do not apply. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in your local courts. Before going to court, please write to us — most problems can be solved in one email.

15. Changes to these Terms

We may update these Terms. The new version will be posted on this page with a new date. If the change is significant, we will tell you in the app. By continuing to use the Service after the change you accept the new Terms.

16. Contact

STORIES AR LLC (App Store and website)
30 N Gould St, Sheridan, WY 82801, USA

A24Z LTD (Google Play)
128 City Road, London EC1V 2NX, United Kingdom · company number 15153605

Email: info@santaai.site